Activate
The caregiver discreetly initiates help and sees distinct local acceptance and confirmed platform receipt.
SOS Live for healthcare
Protect mobile caregivers without slowing care.
Connect discreet staff duress, room and ward context, internal acknowledgement, clinical communication, and configured escalation across complex healthcare environments.
The operating challenge
Caregivers move. Risk moves with them.
Clinicians and support staff may be mobile, gloved, isolated, or focused on a high-stress patient interaction. A general building address does not tell security which room, unit, wing, or floor needs help—and another phone call adds delay when seconds matter.
Representative workflow
Staff duress inside a covered clinical unit
A caregiver activates a LivePoint pendant or SOS Aegis workflow during a high-risk interaction. SOS Live creates one incident and gives designated teams the best available context to coordinate the next approved action.
Locate
LiveLocate provides the best supported room, zone, unit, or building context with confidence and source.
Acknowledge
Hospital security or the designated clinical response role accepts ownership in SOS Aegis or LiveCommand.
Coordinate
LiveGrid, LiveUnity, and approved context keep security, nursing leadership, and operations aligned.
Resolve
The response is closed with outcome, timeline, location history, and readiness evidence preserved for review.
Connected capabilities
One incident across the products that support it.
SOS Live modules keep activation, location, response ownership, communication, readiness, and audit connected rather than creating another collection of isolated screens.
SOS Aegis + LivePoint
Role-aware mobile activation and purpose-built wearable or fixed duress options.
LiveLocate + LiveGrid
Indoor location determination and responder-ready tactical mapping.
LiveCommand
Incident ownership, readiness, policy, reporting, and audit.
LiveUnity + LiveDispatch
Internal communication and optional EMS or police integration where configured.
How SOS Live 2.0 fits
A platform model designed for healthcare operations.
SOS Live 2.0 connects the full response lifecycle—from activation and policy to coordination, readiness, evidence, and approved escalation. Each capability can be configured around the people, risks, and operating model of this environment.
Give staff a clear path to help
SOS Aegis and LivePoint provide mobile, wearable, and fixed activation options suited to clinical roles, behavioral-health environments, and isolated work areas.
Create one accountable incident
LiveCommand brings identity, event type, response ownership, device state, communication, and outcome into one governed timeline.
Add the right clinical context
LiveLocate, LiveGrid, LiveVision, and approved integrations can contribute room or unit context, movement, camera metadata, and relevant site information.
Align security and clinical leadership
LiveUnity targets the correct internal roles, supports acknowledgement, and keeps nursing, security, facilities, and operations working from the same state.
Connect external response when needed
LiveDispatch can send approved incident context to EMS, police, or other responders only where the healthcare organization has configured that workflow.
Deployment design
Configure the platform around the real operating environment.
A strong design starts with roles, risks, policy, existing systems, and acceptance criteria—not a one-size-fits-all device count.
- Behavioral-health, emergency, inpatient, outpatient, parking, and isolated-work risk profiles
- Clinical roles, silent feedback, accessibility, gloved use, and wearable acceptance
- Internal ownership across security, nursing leadership, clinical response, facilities, and administration
- Patient and employee privacy, incident-driven location, role-based access, and retention policy
- MDM, identity, cameras, access control, mass notification, and optional responder interfaces
Build a better response
Build a healthcare response workflow around the way your teams actually move.
We’ll review priority events, mobile roles, units, floorplans, indoor coverage, internal response, and external escalation requirements.