Activate
The employee uses SOS Aegis, LivePoint, or a fixed endpoint without navigating a complex workflow.
SOS Live for public sector
Built for accountability and public trust.
Support employee duress and facility emergencies with governed workflows, secure infrastructure, readiness evidence, precise location awareness, and approved responder integration.
The operating challenge
Public-facing facilities require speed and governance.
Government employees may work in public counters, offices, court-related environments, campuses, or dispersed municipal buildings. Response must be fast, but it must also preserve policy, role-based access, audit, security, and jurisdiction-specific escalation.
Representative workflow
Employee duress inside a public-facing facility
An employee activates help from a counter, office, interview room, or service area. Internal security receives the incident first, sees the best available indoor context, acknowledges ownership, and initiates approved escalation when required.
Locate
SOS Live provides the best supported building, floor, room, or zone context with confidence.
Acknowledge
Internal security or another designated role accepts responsibility and begins response.
Escalate
LiveDispatch sends approved incident context through configured public-safety interfaces where authorized.
Audit
Every state, notification, acknowledgement, integration result, and closure reason remains traceable.
Connected capabilities
One incident across the products that support it.
SOS Live modules keep activation, location, response ownership, communication, readiness, and audit connected rather than creating another collection of isolated screens.
GovRAMP + GovCloud
A trusted security foundation for state, local, education, and high-accountability use cases.
LiveCommand
Role-based command, device readiness, policy, audit, and reporting.
LiveLocate + LiveGrid
Confidence-aware indoor context and responder-ready mapping.
LiveDispatch
Optional CAD, PSAP, and responder delivery under approved local policy.
How SOS Live 2.0 fits
A platform model designed for public sector operations.
SOS Live 2.0 connects the full response lifecycle—from activation and policy to coordination, readiness, evidence, and approved escalation. Each capability can be configured around the people, risks, and operating model of this environment.
Start with a trusted foundation
SOS Live combines a GovRAMP Authorized platform, AWS GovCloud, identity controls, encryption, tenant separation, observability, and audit for high-accountability environments.
Support employees across public facilities
SOS Aegis and LivePoint provide activation options for public counters, offices, interview rooms, campuses, and dispersed municipal or government buildings.
Apply policy to every response
LiveCommand controls roles, rules, acknowledgements, escalation decisions, tests, configuration versions, and closure reason around one incident.
Connect approved public-safety workflows
LiveDispatch can deliver authorized incident and map context to CAD, PSAP, or responder systems while making delivery and failure states visible.
Preserve readiness and accountability
Device health, mobile readiness, tests, maintenance, audit, and reporting provide evidence before and after an incident.
Deployment design
Configure the platform around the real operating environment.
A strong design starts with roles, risks, policy, existing systems, and acceptance criteria—not a one-size-fits-all device count.
- Public-facing counters, offices, field services, court-related spaces, campuses, parking, and after-hours operations
- Agency identity, least privilege, separation of duties, data classification, audit, and retention
- Internal security, facilities, leadership, communications, and jurisdiction-specific public-safety roles
- GovRAMP scope, cloud and network architecture, mobile management, endpoint trust, and integration security
- CAD, PSAP, responder, access-control, BMS, camera, and notification interfaces approved by policy
Build a better response
Connect public-sector security, operations, and responders around one governed incident.
We’ll review facilities, roles, security controls, escalation policy, responder interfaces, location requirements, and evidence needs.