Security + operational readiness

Trusted before the incident begins.

SOS Live combines a GovRAMP Authorized platform, AWS GovCloud infrastructure, role-based control, encryption, audit, resilience, privacy, and continuous readiness visibility for high-accountability environments.

GovRAMP Authorized platform badge

Security foundation

Protection has to extend across identity, data, devices, and operations.

SOS Live is designed to preserve least privilege, clear tenant boundaries, secure data handling, accountable policy changes, and reconstructable incident history across cloud, on-site, mobile, and integration surfaces.

Identity + access

Strong authentication, SSO or federation where required, role-based access, device trust, least privilege, and rapid revocation.

Encryption + data control

Approved encryption in transit and at rest, protected secrets, tenant isolation, access logging, and policy-governed retention.

Audit + accountability

Incident states, notifications, acknowledgements, integration results, tests, maintenance, access, and configuration changes remain traceable.

Privacy by design

Incident-driven location collection, recipient-specific detail, purpose limitation, role-aware access, and organization-defined retention.

Resilience

Graceful failure is part of the architecture.

Loss of video, mapping, precise indoor location, or an external integration should not block base incident creation and internal notification. The platform exposes degraded states rather than hiding them.

  • Deployment-specific redundant network paths
  • On-site buffering and resilient gateway routing
  • Self-healing participation across supported signal nodes
  • Mobile retry and active-incident recovery
  • Precision that broadens when evidence weakens
CloudAWS GovCloud

Secure, scalable platform foundation.

SiteLiveGateway

Local coordination, buffering, telemetry, and resilient routing.

SignalLiveRelay

Self-healing coverage and observable node state.

MobileSOS Aegis

Confirmed platform receipt, retry behavior, and clearly labeled degraded status.

Operational observability

Readiness is a product capability—not a spreadsheet.

LiveCommand monitors the conditions that determine whether people, endpoints, rules, maps, permissions, and integrations can perform when an event occurs.

Endpoint healthBattery, signal, connectivity, firmware, application version, and last contact.
Mobile readinessEnrollment, notification token, permissions, indoor provider availability, and last successful test.
Workflow readinessRouting rules, audiences, policy versions, simulation, approval, and publication state.
Integration healthDelivery state, retry history, error visibility, idempotency, and audit.
Map + location healthApproved versions, profile drift, node state, survey status, and rollback readiness.
EvidenceTests, drills, maintenance, remediation, incident outcomes, and compliance reporting.

Build a better response

Bring security and response teams into the same architecture conversation.

We can review your identity, cloud, mobile, network, integration, retention, audit, and readiness requirements as part of the deployment design.