Incident orchestration
Create, classify, acknowledge, assign, escalate, resolve, and reconstruct incidents from every approved activation source.
SOS LiveCommand
See the incident.
See the system behind it.
LiveCommand is the web-based control plane for incidents, devices, rules, readiness, reporting, and audit—giving operators one operational picture during the event and administrators evidence that the system was ready before it.
Operational command
One place to understand, coordinate, and reconstruct the response.
LiveCommand keeps the incident state, selected location, response ownership, communications, device telemetry, integrations, policy decisions, and outcome on one auditable timeline.
Organization-wide awareness
See active events, protected sites, response status, and the context authorized for each role.
Policy + workflow
Configure internal-first routing, audience rules, escalations, safety checks, and approved actions with versioned governance.
Reporting + audit
Preserve state changes, acknowledgements, notifications, maintenance, tests, integration results, and closure reason.
Readiness before response
Find silent failures before an incident finds them for you.
A response platform is only valuable when endpoints, applications, connectivity, maps, rules, and integrations are ready. LiveCommand turns health telemetry into visible, actionable exceptions.
- Device battery, signal, connectivity, firmware, and last contact
- SOS Aegis enrollment, notification token, permissions, and test status
- Gateway, mesh, map, location-profile, and integration health
- Test, drill, maintenance, and remediation workflows
System readiness98.7%
- Endpoints online 1,248
- Workflows validated 42
- Battery attention 7
- Permission remediation 3
Role-based operating picture
Give each person what they need—without exposing what they do not.
Incident commanders, security, operations, facilities, nursing leadership, system administrators, and executives can work from role-appropriate views of the same incident and readiness data.
Operators
Active incidents, acknowledgement, location, trajectory, response status, communication, and escalation.
Administrators
Enrollment, device health, rules, maps, integrations, testing, maintenance, configuration, and access.
Leadership + compliance
Readiness evidence, response timelines, incident outcomes, policy adherence, and accountable reporting.
Build a better response
Turn response readiness into something you can see.
Let us show how LiveCommand can unify incident operations, device health, policy, testing, and audit across your organization.